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In the complex landscape of IT management tools, it can be difficult to find, evaluate, and ultimately implement a perfect solution for your organization. SmartDeploy asked PassMark Software, a leading authority in software and hardware performance benchmarking and testing, to evaluate some of the most popular Windows imaging software solutions on the market: Acronis Snap Deploy, Microsoft Deployment Toolkit, Symantec Ghost, and SmartDeploy. Check out the results.

Traditional imaging software requires dealing with drivers in one of two ways: capturing an image from a physical device to deploy only back to the same type of device, or having one large driver repository included with your image leaving it up to plug-and-play to determine the correct drivers. Get FREE support for all your Norton products. Find solutions to top issues online, Norton Community support, and live support options. Download symantec for windows 10 for free. Security tools downloads - Symantec Endpoint Protection by Symantec Corporation and many more programs are available for instant and free download.

Capture Image

When creating your master image it’s a best practice to start from a virtual machine (VM). Using a VM means you won’t capture any device specific drivers in your image that could cause problems at deployment time. Most tools use a physical device to create an image, but with SmartDeploy you’ll capture a VM using a simple wizard. Plus, capture occurs completely offline without using complex command-line interfaces.
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Symantec Ghost: 17minutes
Microsoft Deployment Toolkit: 40minutes

SmartDeploy

Snap Deploy

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Ghost

MDT

Download & Package Drivers

Traditional imaging software requires dealing with drivers in one of two ways: capturing an image from a physical device to deploy only back to the same type of device, or having one large driver repository included with your image leaving it up to plug-and-play to determine the correct drivers to use.

SmartDeploy keeps image files and device drivers separate. Simply download the Platform Packs for the computer models you support and SmartDeploy will automatically run Sysprep and inject the correct drivers at deployment time.

Create Deployment Media

It’s important to be able to create different types of deployment media depending on your environment. USB or DVD media is a great option for low bandwidth or disconnected environments.
Symantec Ghost: 18minutes
Microsoft Deployment Toolkit: 7minutes

File Size & Type

Larger file sizes mean more storage is required and can slow deployments. Proprietary file formats, like .GHO and .TIB, are inflexible and incompatible with other solutions. The Windows Image file format (.WIM), used by MDT and SmartDeploy, is a Microsoft standard, allowing for ultimate flexibility and reliability.

Deploy Image

Traditional imaging software usually requires maintaining a separate image for each computer model in your organization, resulting in a large image library that can be time consuming to manage and update. With SmartDeploy, one master image can be deployed to any hardware make and model. You can carry around a single USB stick with everything you need to reimage any device in your organization. Deploy your hardware-independent image to any endpoint in your organization using the same simple process. It’s that easy!
Symantec Ghost: 22minutes
Microsoft Deployment Toolkit: 25minutes

SmartDeploy saves you time with faster image creation and deployment

Symantec Ghost: 64minutes
Microsoft Deployment Toolkit: 111minutes

Hours to Deploy Multiple Machines

As the number of computer models you need to manage increases, the imaging solution you use can have a big impact on the number of hours required to complete your work.

Symantec Ghost, Acronis Snap Deploy, Microsoft Deployment Toolkit

You must decide how to architect and implement your driver management strategy. This may include creating model-specific images, writing scripted installs, or counting on Windows to have the correct drivers for each computer model.

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SmartDeploy

Driver management is done automatically. You create one hardware-independent master image and SmartDeploy injects the model-specific drivers at deployment time.

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Software tested:
SmartDeploy Enterprise v 1.1.1940
Symantec Ghost Solution Suite 2.5, includes DeployAnywhere
Acronis Snap Deploy 3 with Universal Deploy
Microsoft Deployment Toolkit 2010 Update 1

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Software to be tested was chosen by SmartDeploy. PassMark® tested the latest version of the software product that was available at time of testing. PassMark® Software Pty Ltd was commissioned by SmartDeploy in July 2011 to conduct an independent benchmark test for four different operating system imaging and deployment software solutions. PassMark® Software Pty Ltd is a leading authority in software and hardware performance benchmarking and testing. PassMark® specializes in the developing of high quality performance benchmarking solutions, as well as providing expert independent IT consultancy services to clients that range from government organizations to major IT heavyweights. David Wren, managing director at PassMark®, was the lead for this test.

For more information, download the full report or contact us.

Search the Knowledge Base:

Is it necessary to load Windows drivers for my tape drive or library?
(KB # DC38DD95)

The answer depends on the backup application being used. Some applications provide their own drivers, while others require installing the Tandberg cellpadding='4' cellspacing='0'>

Application Provider
Backup Application
Library Driver
Tape Device Driver
Note
AtempoTime NavigatorNo driver required †Tandberg Data tape driverBakBoneNetVaultNo driver required †No driver required †CABrightstor ARCserveNo driver required †No driver required †DantzRetrospectNo driver required †No driver required †DantzRetrospectTandberg Data changer driverTandberg Data tape driverFireWire support requires device driversHPData ProtectorNo driver required †No driver required †IBMTivoliIBM Tivoli changer driverIBM Tivoli tape driverMicrosoftWindows NTBackup (built-in backup)Tandberg Data changer driverTandberg Data tape driverUltraBacUltraBacUltraBac changer driverTandberg Data tape driverSymantecBackupExecMicrosoft generic changer driverSymantec tape driverSymantecNetBackup on 32 bit systemsMicrosoft generic changer driverNetBackup tape driverSymantecNetBackup on 64 bit systemsMicrosoft generic changer driverTandberg Data tape driverYosemite TechnologiesTapeWareNo driver required †o driver required †

† No driver required: The application does not use a driver to communicate with the device. If a driver is already loaded, disable the Microsoft Removable Storage Manager service. If multiple backup applications have been installed on the same server, disable any services for backup applications which are not in use.

Windows Removable Storage Manager Service

If you are using the Windows native backup application (NTBackup), then it will be necessary to start the Removable Storage Manager service.

If you are not using the Windows native backup application, refer to your application’s installation instructions to check whether or not the Removable Storage Manager service should be disabled. In most cases it is best to disable the RSM service. While RSM is running, it may send commands to control the library and tape drive if device drivers are loaded. This may cause conflicts and failures with your backup application.

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To disable the RSM service, click on the Windows Start button, Settings, Control Panel. In Control Panel double-click on Administrative Tools. In Administrative Tools, double-click on the Services icon. In Services, scroll down to find the Removable Storage service. Double-click to open its properties. Stop the service and then set Startup type to Disabled.

Tandberg Data Tool Driver Requirements

Tandberg Data provides software tools for troubleshooting and upgrading tape drives and libraries. The tools do not require driver installation for SCSI, FibreChannel or ATAPI devices. The tools do require driver installation for FireWire devices.

SCSI interface:No driver required.
FibreChannel interface:No driver required.
ATAPI interface:No driver required.
FireWire interface:Driver required. Driver may be provided by Tandberg Data or other source.

Important! Stop or disable the Removable Storage Manager service and all backup application services before running the Tandberg Data tools. The commands sent by RSM or a backup application to control the tape drive or library may conflict with the tool functions resulting in failures.

Purpose of a Windows Driver

So, what’s the purpose of loading a Windows tape or library driver? The driver provides specific functions as defined by Microsoft. Each function defined in the driver sets up the appropriate commands to be sent to the tape drive or library. This allows a backup application to simply call the functions defined in the driver instead of putting together all of the necessary device commands. So if your backup application relies on these Microsoft-defined function calls, it will require that a driver be loaded.

Other backup applications, however, don’t use the driver function calls at all. Instead, these applications put together the necessary device commands themselves. These applications will not require a driver to be loaded.

Installing and Removing the Tandberg Data Windows Device Drivers

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For instructions to install, update, or remove the Tandberg Data-provided Windows drivers, please refer to the readme file included in the driver download file. The Tandberg Data Windows drivers can be downloaded fromthe Downloads & Drivers, Support section of the website.

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